FAQ & Support

Check below for answers to all your questions about Helloween including how to join the parties with Zoom and the unique username you receive when you purchase a ticket.

  • Is a ticket required for Helloween?

    Yes, a ticket is required to join Helloween.  General admission gains access to the main Zoom room, VIP admission gives you additional access to the private uncensored Dark Room and downloads and streams of the DJ sets after the party.

  • What do I get with a purchased ticket?

    Your ticket gets you into the Zoom party where you’ll get to watch the DJ’s, shows, dancers and participate in the party with everyone from around the world – see each other’s outfits, dance with friends in different locations, and, with a VIP ticket, you can drop back into the secret uncensored darkroom hosted by the men of Adonis, where anything goes!

  • How many people or logins can a ticket be used for?

    Each ticket or pass grants you a unique username that you’ll use as your username to join the Zoom party.  Each username can only be used once (so don’t share it), but you can have as many people as you like in your Zoom party using your login at one location.

  • How do I get a username for Zoom?

    You’ll receive a unique “two word” username via email when you buy your ticket.   Follow the instructions in the email (also copied below) or watch the tutorial video on this page.  You’ll need to change your “name” in your Zoom settings to the username  before launching the zoom meeting.

  • How do I use my unique username to get into the Zoom party?

    It’s important to follow these instructions (or watch the tutorial video below) before you join the Zoom meeting.  You can even go and do it now before the parties start so that you’re already ready.

    1.  After buying a ticket or pass, you’ll receive an email with your unique two word username (like “pink elephant” or similar.  This is your unique “ticket” that gets you into the Zoom party.

    2.  Before launching Zoom, go into your personal settings and change your first name to the two word username we sent you.  Leave the last name blank. This will be the name you’re seen by in the Zoom waiting room and in the party.

    3. Don’t change this unique and anonymous username until the weekend is over or you’re done visiting any of the Hard Labor events – the only way we can confirm your ticket purchase is by matching your username in Zoom with the unique username you’ve been sent.

    4. When you enter the Zoom party (and each time you leave and come back), you’ll be held in our virtual party lobby (a Zoom waiting room).  Our moderators will look for your unique username to confirm you have bought a ticket or pass good for the party.  Once this is confirmed, we’ll open the door and drop you into the Zoom party with everyone else!   Please give us 1 -5 minutes to locate your username and ticket and admit you.


  • Is my ticket purchase and Zoom participation anonymous?

    Yes, at no time will our moderators or any other participants be able to see your real name, as you’ll be changing it to the unique username we sent you with your ticket purchase.  

  • Can I change my unique username before or during the parties?

    Unfortunately, you can’t change the unique two word username you’ve been sent to anything else because that username is what is used to identify your purchase in Zoom.  If you change it to something we don’t recognize, you’ll be stuck in the waiting room.

  • What is the “dark room” and how do I get in?

    Our Helloween Dark Room is an anything goes uncensored Zoom room with special content, videos and YOU.  Hosted by the men of Adonis, the dark room is uncensored and the place to go cruise, show off, and see special shows from the men of Adonis.

    To get into the Dark Room, type DARKROOM in the main zoom room chat, and our moderators will move you into the Dark Room for a little cruising action.

Video Tutorial